Educational Family Liaison Officer (EFLO)

The EFLO’s have in post since 2012 and have been very successful. They provide a primary point of contact for school-related matters, assist families with school issues and provide practical support for families with external agencies/referrals. 

Detailed below is a selection of some of the success / services provided: 

  • Identification of barriers to children’s school wellbeing and attainment, building relationships, developing solutions with the families and schools involved. 
  • Developed sustainable communication channels between families, schools, maintaining links with Army & Unit welfare. 
  • ELSA work with children to support their emotional well-being through mobility and deployment e.g. nurture groups and emotional literacy.  
  • Service children groups to promote a sense of belonging and help build relationships.  
  • Immediate Family support/ 1-2-1 support for parent(s) /child(ren).
  • Family Links Nurturing Programme for Parents – 10-week course. 
  • Support and guide parents to help their children overcome obstacles to education that stem from the service lifestyle. 
  • Provide training for school staff to support service children 

Coffee mornings at the Barracks to encourage community engagement.

Education Liaison Officer Offer



Rachel O’Shea (07825 844942)


I am the Educational Family Liaison Officer supporting Services families throughout the Abingdon Partnership of schools. You can contact me via your child’s school or alternatively, just give me a call directly.

I recognise that the lives of Services families can be unique (especially during Covid 19 pandemic) and that sometimes families need support especially, with regard to posting and deployment.  My role is a varied one, tailored to the needs of individual children and families, below are just some of the services that I can provide:

  • Act as a link between home and school including making home visits.
  • A listening ear.
  • Support for children starting or leaving a school.
  • Offer targeted group or individual ELSA (Emotional Literacy Support Assistant) sessions with children to support their emotional or behavioural needs.
  • Support Families with a deployed parent.
  • 1:1 support and advice for parents.
  • Lead Family Links Nurturing Programmes for parents.
  • Open links to other agencies, for example PCAMHS and Young Carers.
  • Practical support i.e. transport to meetings with other agencies etc.

Please feel free to contact me with any concerns, big or small.  I’m a good listener and make a great cup of tea or coffee!


The Abingdon Partnership Schools from Carswell, Thameside, St Nicholas, Dry Sandford, Wootton St Peters, Caldecott, Marcham and Dunmore Primary Schools collectively created this beautiful poppy to commemorate the centenary of the ending of World War I.   Rachel O’Shea (EFLO) presented it to Lt Col Sam Cooke at Dalton Barracks in 2018.